This service uses artificial intelligence to generate, summarize, rank, and explain vehicle diagnostic suggestions. AI-generated output may contain mistakes, omissions, outdated information, weak source interpretation, or factually incorrect conclusions. It must always be reviewed by a qualified professional before any inspection, test, repair, parts order, calibration, coding, or road-use decision. The system is designed as a decision-support tool and not as an autonomous repair authority. A human technician remains responsible for diagnosis, verification, safety checks, and the final repair decision. Where required, users should be clearly informed when content has been generated or materially assisted by AI. Where the AI runs. To generate diagnostic suggestions, the diagnostic prompts and vehicle data you submit (such as make, model, year, fault codes and problem description) are sent to third-party AI model providers, acting as our sub-processors, for the sole purpose of producing the AI-assisted response. See our Privacy Policy for more detail on these processors and your rights. Customer and vehicle data is excluded. Where you use the Customers/Vehicles features, you (the Workshop) remain the data controller for that customer data and we act only as your processor, as set out in the Data Processing Agreement annex to our Terms of Service. Names, contact details, VIN and plate numbers are never sent to the AI providers referenced above — only the vehicle make/model/year/fault-code/description fields you enter directly into a diagnostic query. These AI features are provided on an "as is" and "as available" basis, without any warranty as to their accuracy, reliability, completeness or fitness for a particular purpose. AI features may be changed, limited, or removed at any time without notice. By using them, you assume all risk associated with relying on AI-generated content.